The Devil Wears Prada | Merch Store offers a 30 day, 100% satisfaction guarantee on all purchases with special exceptions for custom, limited edition, clearance and "On Demand" items. If for any reason you are unsatisfied with your order please contact us immediately and we will gladly replace, exchange or refund your order less shipping. We do not offer refunds for custom, limited edition, clearance and "On Demand" items due to their limited nature, however we will gladly replace any product for manufacturing defects.